TAXES

W-2 Info for Employees

 W-2 PREPARATION

To ensure you receive your W-2, please verify your address on your account is accurate.

  • 1Log into employee.xcelhr.com
  • 2Select Personal on the dashboard
  • 3Click on Address
  • 4Confirm your address on file is correct
  • 5Make changes to your address if necessary

Important note:

Address changes done after January 1st are not guaranteed to be mailed to the updated address.

For any other questions:

Please email W2@XcelHR.com or contact our W-2 team at (240) 238-5025. Leave a detailed message with your first and last name, phone number and last 4 digits of your Social Security Number.

 W-2 Distribution

Printed W-2s will be sent via U.S. Postal Service First Class mail by January 31st. Please allow seven to ten business days to receive your W-2.

W-2s are also available electronically in the Connect Employee Portal.

Log into employee.xcelhr.com

Select Taxes on the dashboard

Click on W-2

Choose a tax year and click the download button

 W-2 REPRINT

If you need to reprint a hard copy of your W-2, please submit a W-2 reprint request online or by mail to receive a copy of your W-2.

Due to security reasons all W-2 requests (online or mail) will be mailed to the address provided. If your address has changed you will be required to provide additional documentation.

Online Request Mail Request
$27.50 $25.00
Online
Mail

Please note online requests have a shorter processing time than mail requests.

 FREQUENTLY ASKED QUESTIONS

Employees may retrieve W-2’s online by logging into the Connect Employee Portal and following the steps listed below. If you don’t remember your account credentials, click Forgot Username or Forgot Password on the portal log in page.

All active and inactive employees will have access to their online account.

Connect Employee Portal

  1. Log into employee.xcelhr.com
  2. Select Taxes on the dashboard
  3. Click on W-2
  4. Choose a tax year and click the download button

Please email Support@XcelHR.com if you need help registering. You can reset your password by clicking on “Forgot Password” on the portal log in page.

If you are a current employee and you did not receive a copy of your W-2 and would like to avoid a reprint fee, you can access your W-2 online and download it for your records via the Connect Employee Portal.

Any questions or concerns with your W-2 can be emailed to W2@XcelHR.com or call our W-2 Hotline at (240) 238-5025. Please have your Employee ID or last four digits of your Social Security Number on-hand when emailing or calling regarding your W-2.

Please email W2@XcelHR.com your questions or concerns along with your contact information.

W-2 PREPARATION

To ensure you receive your W-2, please verify your mailing address matches the address listed on your last pay stub.

  • If you are a current employee with access to our Employee Self-Service portal, please log into your account and edit your address information online.
  • If you are a former employee and you need to update your address, please fill out the Address Change form with your current mailing address.

Important note: Any Address Change requests submitted after January 1, 2021, will need to follow W-2 Reprint instructions below.

For any other questions, please email W2@XcelHR.com or contact our W-2 team at (240) 238-5025. Leave a detailed message with your first and last name, phone number and last 4 digits of your Social Security Number.

W-2 MAILING

Printed W-2s will be sent via U.S. Postal Service First Class mail by Friday, January 29, 2021. Please allow seven to ten business days to receive your W-2.

  • If you are a current employee, you may also obtain a copy of your W-2 from our Employee Self-Service portal.
  • If you are a former employee, you will NOT be able to access your W-2 online. Please submit Address Change requests before January 1, 2021. If an Address Change request is received after January 1, 2021, you will be required to follow the W-2 Reprint instructions below.

W-2 REPRINT

If you need a reprint of your W-2, but you do not have access to our Employee Self-Service portal, please submit a W-2 reprint request online or by mail to receive a copy of your W-2.

Due to security reasons all W-2 requests (online or mail) will be mailed to address provided. If your address has changed you will be required to provide additional documentation

W-2 Request Year Online Request Mail Request
2020 $27.50 $25.00
2019 or Older $77.50 $75.00

Please note online requests have a shorter processing time than mail requests.

FREQUENTLY ASKED QUESTIONS

How do I retrieve my W-2 online?

Current employees may retrieve W-2’s online by logging into the Connect or XcelNet portal and following the steps listed below. If you don’t remember your account credentials, click Forgot Username or Forgot Password on the portal log-in page.

Log in to Connect Portal

  • Log-in to your account
  • Select Taxes
  • Choose W-2
  • Using the drop-down list select a year
  • Download or Print your W-2

Log in to XcelNet Portal

  • Log-in to your account
  • Click on Info
  • Click on Summary
  • Select W-2/1095-C
  • Choose the W-2 you’d like to view
  • Download or Print your W-2

How do I register or reset my Connect or XcelNet password?

Please email Support@XcelHR.com if you need help registering. You can reset your password by clicking on “Forgot Password” on the portal log in page.

What should I do if I did not receive a copy of my latest W-2?

If you are a current employee and you did not receive a copy of your W-2 and would like to avoid a reprint fee, you can access your W-2 online and download it for your records via the Employee Self-Service portal.

As an employee, who should I contact if I have any questions or concerns?

  • Any questions or concerns with your W-2 can be emailed to W2@XcelHR.com or call our W-2 Hotline at (240) 238-5025. Please have your Employee ID or last four digits of your Social Security Number on-hand when emailing or calling regarding your W-2.

As an employer, who should I contact if I have any questions or concerns?

  • Please email W2@XcelHR.com your questions or concerns along with your contact information.